Eightcap is regulated by three tier-1 financial authorities: the Australian Securities and Investments Commission (ASIC), the UK Financial Conduct Authority (FCA), and the Cyprus Securities and Exchange Commission (CySEC). That puts it in rare company among retail CFD brokers.
The broker was founded in Melbourne in 2009 and now operates its UK arm under Eightcap Group Ltd (FCA licence number 921296, Companies House registration 12448314). Its global entity structure spans Australia, Europe and an offshore arm for clients outside those jurisdictions.
But regulation alone does not make a broker safe. Here is what else we checked.
Regulatory Breakdown
| Regulator | Entity | Licence No. | Client Protection |
|---|---|---|---|
| ASIC (Australia) | Eightcap Pty Ltd | ABN 73 391 945 560 | Professional indemnity insurance |
| FCA (UK) | Eightcap Group Ltd | 921296 | FSCS up to GBP 85,000 |
| CySEC (EU) | Eightcap EU Ltd | MiFID passporting | ICF up to EUR 20,000 |
FCA and ASIC are both classified as tier-1 regulators by most industry benchmarks. CySEC, while sometimes debated, provides MiFID II passporting across the EU and enforces the Investor Compensation Fund.
UK clients are covered by the Financial Services Compensation Scheme (FSCS), which protects deposits up to GBP 85,000 if the broker becomes insolvent. That is a level of protection most offshore brokers cannot offer.
What the Trustpilot Score Tells Us
Eightcap holds a 4.1 out of 5 on Trustpilot from over 3,500 reviews. The breakdown:
- 71% of reviews are 5-star
- 11% are 4-star
- 13% are 1-star
The positive reviews consistently praise customer support responsiveness and smooth account setup. The negative reviews cluster around two themes: withdrawal delays and occasional gaps in market data during volatile sessions.
A 4.1 Trustpilot score with 3,500+ reviews is solid. For context, many tier-1 regulated brokers sit between 3.5 and 4.3. The 13% one-star rate is worth noting but not unusual for a broker handling thousands of active accounts.
Red Flags We Looked For
We checked for the common warning signs:
Withdrawal complaints at scale? Some exist, but they are not systematic. Most negative reviews describe delays rather than outright refusals. Eightcap processes withdrawals to the original deposit method, which is standard anti-money-laundering practice.
Regulatory actions? No public enforcement actions, fines or sanctions from ASIC, FCA or CySEC against Eightcap as of March 2026.
Offshore entity concerns? Eightcap does operate an offshore entity (registered in the Bahamas) for clients outside the UK/EU/AU jurisdictions. Clients under this entity do not receive the same protections as FCA or ASIC clients. If you are offered an offshore account, check which entity you are signing up with.
Too-good-to-be-true marketing? Eightcap's marketing is relatively measured. The FCA-regulated UK site prominently displays the required risk warning: "75% of retail investor accounts lose money when trading CFDs with this provider."
How Eightcap Compares on Safety
| Factor | Eightcap | Typical Offshore Broker |
|---|---|---|
| Tier-1 regulation | 3 (ASIC, FCA, CySEC) | 0 |
| Compensation scheme | FSCS (GBP 85k) | None |
| Trustpilot score | 4.1 / 5 | 2.5-3.5 / 5 |
| Segregated client funds | Yes | Varies |
| Negative balance protection | Yes (EU/UK/AU) | Rarely |
| Publicly disclosed risk warning | 75% lose money | Often hidden |
The Offshore Entity Question
This is the single most important detail for traders evaluating Eightcap's safety. The broker operates multiple entities:
If you sign up through the FCA-regulated entity, you get FSCS protection, negative balance protection, and leverage capped at 1:30. If you sign up through the offshore entity, you may get higher leverage (up to 1:500) but lose most regulatory protections.
Always check which entity you are registering with before depositing funds. The entity name appears in your client agreement.
Final Thoughts
Eightcap is a legitimate broker by any reasonable standard. Triple tier-1 regulation, an active Trustpilot profile with a 4.1 rating, no regulatory sanctions, and FSCS protection for UK clients.
The main caveat is the offshore entity. Traders outside the UK, EU and Australia may be onboarded to a less-regulated arm. If safety is your priority, ensure you are trading under the FCA or ASIC entity.
For a full breakdown of Eightcap's spreads, platforms and account types, see our Eightcap review.
Frequently Asked Questions
Is Eightcap regulated in the UK?
Yes. Eightcap Group Ltd is authorised and regulated by the Financial Conduct Authority (FCA) under licence number 921296. UK clients are protected by the FSCS up to GBP 85,000.
Has Eightcap ever been fined or sanctioned?
No. As of March 2026, there are no public enforcement actions, fines or sanctions from ASIC, FCA or CySEC against Eightcap.
Is my money safe with Eightcap?
Client funds are held in segregated accounts with tier-1 banks. UK clients benefit from FSCS protection up to GBP 85,000. EU clients are covered by the Investor Compensation Fund up to EUR 20,000.
Does Eightcap have an offshore entity?
Yes. Eightcap operates an entity registered in the Bahamas for clients outside the UK, EU and Australia. This entity offers higher leverage but fewer regulatory protections. Check your client agreement to confirm which entity holds your account.
What is Eightcap's Trustpilot rating?
Eightcap holds a 4.1 out of 5 on Trustpilot from over 3,500 reviews, with 71% of ratings at 5 stars.